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Payment & Security Policy

Last updated: 12/6/2025

Accepted Payment Methods

We accept the following payment methods for Chief Architect X17:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Wire Transfer (for enterprise purchases)
  • Purchase Orders (for qualified business customers)

Payment Security

We take payment security seriously and implement industry-leading measures:

  • SSL Encryption: All payment data is encrypted using 256-bit SSL technology
  • PCI DSS Compliance: We comply with Payment Card Industry Data Security Standards
  • Secure Payment Processors: We use trusted processors like Stripe and PayPal
  • No Storage: We do not store your complete credit card information on our servers
  • Fraud Detection: Advanced fraud detection systems monitor all transactions

Pricing and Billing

All prices are displayed in USD and include:

  • One-time purchase price with no recurring fees
  • Free software updates for one year
  • Technical support for one year
  • Immediate license key delivery via email

Sales tax may be added based on your location and local regulations.

Payment Processing

When you complete a purchase:

  1. Your payment is processed immediately through our secure payment gateway
  2. You receive an email confirmation with your order details
  3. Your software license key is delivered within minutes
  4. You can download and activate Chief Architect X17 immediately

Failed Payments

If your payment fails, please check that your payment information is correct and you have sufficient funds. Common reasons for payment failures include incorrect card details, insufficient funds, or bank security restrictions. Contact your bank or our support team if issues persist.

Data Protection

Your payment and personal information is protected by multiple layers of security. We comply with GDPR, CCPA, and other data protection regulations. For more information, see our Privacy Policy.

Refunds

We offer a 60-day money-back guarantee. Refunds are processed to your original payment method within 5-10 business days. See our Refund Policy for details.

Questions?

For payment or security questions, contact us at billing@chiefarchitect.com